Shipping Policy

Shipping Policy for Domestic Orders (within India)

We at Shopguest know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible. All COD orders are first confirmed on call and then dispatched the same or next working day.

Depending upon the location, the product is delivered to you in 3-5 workings days after it has been dispatched from our warehouse.

Free shipping is available on all products, subject to a minimum order value.

Our prices are Inclusive of GST (Goods and Service tax). As per the Government of India, Shopguest is fully GST compliant. Relevant GST % will be added to your product total at the checkout.  Note that GST is only applicable for orders within India. For international shipping, please contact us at sales@shopguest.in.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the goods to the customer, or if the customer is not available at the time of delivery.

Cash On Delivery Policy

As per the Cash on Delivery policy:

To avail C-O-D Service, all items in the cart should be applicable for C-O-D.

C-O-D is applicable on a minimum sale value of Rs. 1 and maximum of Rs. 50,000 only.

Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used. If the product is open, do not accept the order. No credit/debit cards are accepted in Cash on Delivery.

However, there may be delay in delivering to remote areas / villages and other towns as delivery is purely vested with courier companies.

COD collection charges will be 2% on the invoice value OR minimum of Rs. 40/- Whichever is higher.

Traceable and Receipt :

Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) through email.

Calculating Your Shipping Cost :

Expedited shipping is available.  Rates for this service will be calculated during checkout.

Return Collection :

After getting the confirmation from the customer/buyer regarding the return of the ordered product  Our Logistics  executives will make 1 attempt to receive the item from the customer Ordered Shipping Same Location .

Delivery Order :

As per the Customer/Buyer Details filled during the time of Checkout , Shopguest will desired to process the order next moment . Our Logistics Company will attempt 2 times to deliver the shipment to the Customer’s given destination .

Delivery Time : (*Approx)

Time frame for order from dispatch date:

Delhi, Mumbai, Bangalore, Hyderabad, Chennai: 3-5 working days

Rest of India: 5-7 working days.

COD Orders usually take 5-7 working days since a couple of extra days are required at the shipping company’s end for processing.

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