Terms and Conditions


Shopguest.in or Shopguest.com does not sell its own products or services but merely acts as a platform to other service – providers.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”). By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website Shopguest.in pr Shopguest.com, its contents and using the Services offered through the Website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean ShopGuest Gift Hub Private Limited, its franchisor, affiliates and partners.

. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Shopguest Gift Hub Private Limited’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. “We as a E-commerce Portal shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.

Disclaimer of Warranties/Limitation Of Liability

Shopguest.in or Shopguest.com has en deavoured to ensure that all the information on the Website is correct, but Shopguest.in or Shopguest.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Shopguest.in or Shopguest.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services;(b) unauthorized access to or alteration of the user’s transmissions or data;(c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Shopguest.in or Shopguest.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise.

Further, Shopguest.in or Shopguest.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Shopguest.in or Shopguest.com’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

In order to use the offering, you must first agree to the terms. You may not use the offering if you do not accept the terms.

Shopguest.in or Shopguest.com will attempt to continuously innovate in order to provide the best possible offering for its users. You acknowledge and agree that the form and nature of the offering which Shopguest.in or Shopguest.com provides may change from time to time.

You acknowledge and agree that Shopguest.in or Shopguest.com may stop (permanently or temporarily) providing the offering (or any features within the offering) to you or to users generally at s sole discretion.

You acknowledge and agree that if Shopguest.in or Shopguest.com disables access to your account or login route, you may be prevented from accessing the offering, your account details or any files or other content which is contained in your account.

You acknowledge and agree that while Shopguest.in or Shopguest.com may not currently limit your use of the offering in any way, it may do so if that use hinders with the ability of Shopguest.in or Shopguest.com to carry on its operations or the ability of other customers to use the offering.

The supply of the offering will be subject to your making payments, if any, at the regular intervals as stated in the contract for the service. In the event that your account is terminated or access is disabled, or the service is permanently or temporarily stopped, s liability shall extend only to forfeiting the outstanding amount due for the current billing cycle. Shopguest.in or Shopguest.com shall not be made liable or called on to repay any amount paid during any previous billing cycle.

Shopguest.in or Shopguest.com shall not be responsible for any loss or damage caused by a modification of the features, limitation of use of the offering or the discontinuation altogether thereof.

In order to access certain offering, you may be required to provide information about yourself as part of the registration process for the service, or for your continued use of the offering. You agree that any registration information you give to Shopguest.in or Shopguest.com will always be accurate, correct and up to date. Shopguest.in or Shopguest.com can share customer/ client information with employees and agents (for eg. you may share addresses with delivery agents), any company which acquires Shopguest.in or Shopguest.com, to the Government or law enforcement agencies (if officially requested or required by Order, Notification, Statute or Court Order) and with anyone else, with the consent of the customer / client.

You agree to use the offering only for your personal, non-commercial use and for purposes that are permitted by (a) the terms and (b) any applicable law, regulation or guidelines.

You agree not to access (or attempt to access) any of the offering by any means other than through the interface that is provided by Shopguest.in or Shopguest.com, unless you have been specifically allowed to do so in a separate agreement with Shopguest.in or Shopguest.com. You specifically agree not to access (or attempt to access) any of the offering through any automated means (including through the use of scripts or web crawlers).

You agree that you will not engage in any activity that interferes with or disrupts the offering (or the servers and networks which are connected to the offering).

Unless you have been specifically permitted to do so in a separate agreement with Shopguest.in or Shopguest.com, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the offering for any purpose.

You agree that you are solely responsible for (and that Shopguest.in or Shopguest.com has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which Shopguest.in or Shopguest.com may suffer) of any such breach.

Account Security:

You agree and understand that you are responsible to Shopguest.in or Shopguest.com and to third parties for maintaining the confidentiality of passwords associated with any account you use to access the offering. You will be solely responsible for all activities that occur under your account.

Shopguest.in or Shopguest.com will take due care to ensure the confidentiality of your credentials. You agree and acknowledge that in the very unlikely event of your credentials becoming known to a third party on account of an intrusion into Shopguest.in or Shopguest.com database, Shopguest.in or Shopguest.com shall not be made liable for the resulting damages.

If you become aware of any unauthorized use of your password or of your account, you agree to notify the concerned official at Shopguest immediately.

Content’s Provided Information :

You understand that all information (such as data files, written text, computer software, or images) which you may have access to as part of, or through your use of, the offering are the sole responsibility of the person from which such content originated.

You should be aware that content presented to you as part of the offering, including but not limited to advertisements and promotional material of Shopguest.in or Shopguest.com or other companies, is protected by intellectual property rights which are owned by Shopguest.in or Shopguest.com or the sponsors or advertisers who provide that content to Shopguest.in or Shopguest.com (or by other persons or companies on their behalf). You may not modify, rent, lease, loan, sell, distribute, copy or create derivative work based on this content (either in whole or in part) unless you have been specifically told that you may do so by Shopguest.in or Shopguest.com or by the owners of that content, in a separate agreement. Any content being disseminated using s sales network or the product, service or platform may be pre-screened, reviewed, flagged, filtered, modified or simply refused or removed. Any spam or pornographic material and / or any illegal content will be immediately deleted and we reserve the right to take appropriate legal action.

You agree that you are solely responsible for (and that Shopguest.in or Shopguest.com has no responsibility to you or to any third party for) any content that you create, transmit or display while using the offering or for the consequences of your actions (including any loss or damage which Shopguest.in or Shopguest.com may suffer) by doing so.

You understand that by using the offering you may be exposed to content of other users that you may find offensive, indecent or objectionable and that, in this respect, you use the offering at your own risk. Shopguest.in or Shopguest.com shall not be made responsible for any repugnant content circulated on its offering by other users.

On noticing any such content, it is your duty to bring it to the attention of Shopguest.in or Shopguest.com officials immediately, who will take due care to delete it from the offering.

Intellectual Property rights

You acknowledge and agree that Shopguest.in or Shopguest.com (or s licensors) owns all legal right, title and interest in and to the offering, including any intellectual property rights which subsist in the offering (whether those rights happen to be registered or not, and wherever in the world those rights may exist). You further acknowledge that the offering may contain information which is designated confidential by Shopguest.in or Shopguest.com and that you shall not disclose such information without s prior written consent.

Unless Shopguest.in or Shopguest.com has otherwise agreed in writing, nothing in the terms gives you a right to use any of s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You additionally agree that in using the offering, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

License from ShopGuest

Shopguest.in or Shopguest.com gives you a personal non-exclusive license to use the software provided to you by Shopguest.in or Shopguest.com as part of the offering as provided to you by Shopguest.in or Shopguest.com. This license is for the sole purpose of enabling you to use and enjoy the benefit of the offering as provided by Shopguest.in or Shopguest.com, in the manner permitted by these terms.

You are not entitled to commercially exploit, either directly or by sale, or transfer commercially or profit from the offering and products.

You may not (and you may not permit anyone else to) copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the software or any part thereof.

Unless Shopguest.in or Shopguest.com has given you specific written permission to do so, you may not assign (or grant a sub-license of) your rights to use the service or otherwise transfer any part of your rights to use the service.

Account Closure with Shopguest

The Terms will continue to apply until terminated by either you or Shopguest.in or Shopguest.com as set out below.

Shopguest.in or Shopguest.com may at any time, terminate its legal agreement with you if: (A) you have breached any provision of the terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the terms); or (B) Shopguest.in or Shopguest.com is required to do so by law (for example, where the provision of the offering to you is, or becomes, unlawful)

When these terms come to an end, all of the legal rights, obligations and liabilities that you and Shopguest.in or Shopguest.com are subject to in relation to the obligation to maintain confidentiality or such other legal rights, obligations and liabilities which are expressed to continue indefinitely, shall be unaffected by this cessation.

Changes to the Terms

Shopguest.in or Shopguest.com may make changes to the terms from time to time. The same will be communicated to you, on the website, without prior intimation to you. Your continued use of the offering will indicate your acceptance of the modified terms. When these changes are made, Shopguest.in or Shopguest.com k shall make the amended copy of the terms available in an accessible location.

You understand and agree that if you use the offering after the date on which the terms have changed, or after the date by which you have to respond as per these terms has passed, Shopguest.in or Shopguest.com will treat your use as acceptance of the amended terms.

General legal terms

The terms constitute the legal agreement between you and Shopguest.in or Shopguest.com and govern your use of the offering, but without prejudice to any additional terms which may be part of an agreement specific to the service you wish to avail of. (but excluding any offering which Shopguest.in or Shopguest.com may provide to you under a separate written agreement), and completely replace any prior agreements between you and Shopguest.in or Shopguest.com in relation to the offering.

You agree that if Shopguest.in or Shopguest.com does not exercise or enforce any legal right or remedy which is contained in the terms (or which Shopguest.in or Shopguest.com has the benefit of under any applicable law), this will not be taken to be a formal waiver of s rights and that those rights or remedies will still be available to Shopguest.in or Shopguest.com.

The terms, and your relationship with Shopguest.in or Shopguest.com under the terms, shall be governed by the laws of india.

Disclaimer of Warranties and Liability

This Website Shopguest.in or Shopguest.com, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing.

This Website will be constantly available, or available at all; or

The information on this Website is complete, true, accurate or non-misleading.

Shopguest.in or Shopguest.com will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Shopguest.in or Shopguest.com does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products sold on Website are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

Compliance with Laws:

As required by applicable law, if the Customer makes a purchase of an amount equal to or above INR 200000.00, the Customer will be required to upload a scanned copy of his/her PAN card on the Platform, at the time of  making the purchase, failing which, the purchase made by the Customer will be cancelled. The requirement to submit the PAN card arises only once and if it has been submitted once by the Customer, it need not be submitted again. The order of the Customer shall stand cancelled if there is a discrepancy between the name of the Customer and the name on the PAN Card.

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